Noon Care is an NDIS provider focused on Short Term Respite support for participants and families across Australia. Respite is planned around everyday routines, the participant's disability support needs, and the goals in their NDIS plan, while primary informal supports have time apart.
Respite support, delivered steadily
Planned around everyday routines and NDIS plan goals.
In-home, group, or home-based settings where appropriate.
Respite is disability-related support, not a leisure product.
Short Term Respite (previously known as Short Term Accommodation, or STA) is an NDIS support that gives the participant time apart from their primary informal supports while everyday routines and NDIS goals stay in focus. We plan it carefully, on top of the caring arrangement the household already has.
We keep things simple on purpose: experienced people, respite support aligned to your NDIS plan, and a focus on what actually works for each participant and family.
Person-centred
Support at the participant's pace
Short Term Respite is our primary service, not an add-on, so our team stays specialised in what matters most to the participants and families we work with.
Unfamiliar settings can be tough, so we plan at the participant's pace and protect their usual routines wherever we can.
Properly screened, continually trained, and kept consistent where possible so routines and trust are not rebuilt every time.
We work inside the goals, funding and usual support arrangement in the participant's plan, not around them.
Clear answers, straightforward updates, and a single point of contact so participants, families and coordinators always know what is happening.
Carers, parents and siblings are part of the picture from the first conversation, because supporting the participant usually means supporting the whole household.
Short Term Respite is our primary focus. Alongside it, we deliver the everyday supports that help participants stay connected to their routines, goals and community.
Disability-related respite support that gives primary informal supports time apart while the participant's routines, disability support needs and NDIS goals stay at the centre of the arrangement.
Consistent in-home support tailored to each participant's goals and routines, from help with daily living through to building independence around the home.
Supported access to community, social and recreational activities, so participants stay connected to the people, places and interests that matter to them.
Respectful, dignified help with hygiene, dressing, medication prompts and daily routines, delivered at the participant's pace.
Practical support around the home: meal prep, cleaning, shopping and appointments, so daily life stays manageable for the household.
Safe transport to appointments, activities and community outings with a familiar support worker, where it sits within the participant's plan.
We keep the process plain. No sales funnel, no pressure. Just a careful read on fit, plan context and capacity.
Plain conversations
We would rather say no early than stretch to say yes.
A short email or call is enough. Who lives in the household, what support is already in place, and what the NDIS plan supports.
We consider whether the arrangement is one Noon Care can support well, given current capacity and the participant's goals and support needs.
We are direct about what we can support, what we cannot, and what a realistic next step looks like, before anything is arranged.
Is respite for you?
Most enquiries come from one of these four groups.
You do not need a polished pitch to get in touch. A short, practical description of what is happening at home is usually enough for us to tell you whether a proper conversation is worth setting up.
Looking into respite that fits your plan and keeps your usual routines in place.
Providing most of the daily unpaid care and starting to think about what respite could look like.
Mapping respite into a participant's plan and looking for a provider who will work carefully inside it.
Helping a participant or family explore respite and wanting a clear view of how Noon Care works.
Real support, real routines
Home-like settings where appropriate
A lot of caring happens quietly inside families before any provider is involved. When families do reach out about respite, they are usually looking to protect an arrangement that has been carrying real weight for a long time. Our job is to plan around that, not over the top of it.
We work with support coordinators
Where a coordinator is involved, we keep them in the loop and work alongside their read on the plan.
Honest about fit, early
If an arrangement is not a realistic match for what we can deliver well, we say so, so the family can look at other options with time on their side.
Routines protected
Support is delivered around the participant's schedule, meals and daily habits, so respite feels familiar rather than unsettling.
A few of the questions participants, families and support coordinators ask us most about Short Term Respite and how we work.
Short Term Respite (previously known as Short Term Accommodation, or STA) is an NDIS support that gives a participant time apart from their primary informal supports: the family, friends and carers who provide daily unpaid, disability-related care. The reason for respite must relate to the participant's disability support needs and the goals in their NDIS plan.
Short Term Respite helps the participant keep doing what they usually do, maintaining routines, community connections and skill-building, while being supported by someone other than their primary informal supports. That continuity is what ties respite to goals like maintaining functional capacity, increasing independence and participating in the community.
Respite may include support to help with everyday activities, standard accommodation with the accessibility features the participant needs, and accommodation for a support worker where overnight support is part of the arrangement. What is actually included depends on the plan, the participant's goals and the type of respite arranged, so we confirm the detail with you before anything is booked.
Respite can be arranged in a range of settings: respite accommodation, a hotel, motel, cabin, cottage, homestay, or the participant's own home, generally within their home state or territory. Short Term Respite is disability-related support planned around the participant's usual needs and NDIS goals, not a leisure product.
Short Term Respite sits in the Core budget of an NDIS plan and is generally funded for up to 28 days per year, for up to 14 days at a time. Exact inclusions, staffing levels and costs depend on the participant's circumstances and the type of respite arranged. We work with self, plan and agency managed plans and confirm what fits your plan before anything is booked.
Short-notice respite enquiries are welcome. Whether we can take one on depends on current capacity and whether the arrangement fits the participant's plan. If it is not a match, we will tell you early, so the family can look at other providers without losing time.
Careful reads for participants, families and support coordinators thinking about respite or planning ahead for the next plan period. New articles are added over time; the full collection sits on the insights page.
Short Term RespiteA careful walk-through of what NDIS Short Term Respite includes, what it does not, and how it fits with a participant's everyday support needs.
Read the articlePlanning respiteHow families can plan respite ahead of time so the arrangement is ready before something at home shifts or a primary carer needs time apart.
Read the articleMore reads are added over time. If a question cannot wait for the next article, the contact page is the fastest way to reach the team.
Whether you are a participant, a family member, a carer, or a support coordinator, we are happy to listen. A short first conversation is usually enough to tell you whether Noon Care is a fit.
Most enquiries
Answered within one business day, by a real person.
Who is providing daily care now, what is starting to stretch, and what the NDIS plan currently supports. We will walk through fit, plan context and a realistic next step. If respite we can deliver is not a match, we will say so early, without a sales follow-up.
Participants, families and coordinators welcome
You do not need a polished pitch. A plain description is enough to start.
Self, plan and agency managed plans supported
We work with all three and will confirm what fits your plan before anything is booked.
A real conversation, not a sales funnel
We answer honestly about fit and are direct when we are not the right provider.
Still exploring? Short Term Respite, all services, or common respite questions.
